Is this Hotel Okaan pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Hotel Okaan?

Check-in time for Hotel Okaan starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Hotel Okaan have a swimming pool?

Yes, this Hotel Okaan has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel Okaan?

Best-rates for the Hotel Okaan starts from $134 per night with includes Balcony/Terrace, Oceanfront, Transportation/Shuttle, Bar, Breakfast, Pet Friendly, View, Ocean View, Guest Services, Entertainment, Hot Tub, Internet, Wellness Facilities, Spa, Restaurant, Security/Safety, Business Services, Sports/Activities, Toiletries, Child Friendly, Air Conditioner, Pool, Designated Smoking Area, Laundry, Parking with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hotel Okaan a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Okaan wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Okaan has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Okaan?

Based on the information reported by the owner or manager, the Hotel Okaan indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Okaan?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hotel Okaan | Hotel in Chichen Itza

Name: Hotel Okaan
Address: Chichén-Itzá, Mexico, MX
Price range: Prices for upcoming dates start at $134 per night
Rating: 6.9

| 6.9 (470 Reviews) | Pet Friendly 5 Bathrooms 18 Guests

Hotel in Chichen Itza

Surrounded by tropical forests, this retreat hotel is 10 minutes’ drive from the Mayan ruins of Chichen-Itza. It offers a spa and meditation area, a lake and an outdoor pool. Hotel Okaan’s luxury rooms and bungalows have a terrace overlooking the gardens and jungle. They all have modern décor, air conditioning and a mini-bar. The hotel also has a free Wi-Fi zone. The hotel is located around a 30-minute drive from the charming colonial town of Valladolid. Mérida is 75 mi away, while Cancún is 124 mi away. Free private parking is available on site. The Okaan’s restaurant combines traditional Mexican and gourmet cuisine. Local organic products are used when possible, and a variety of vegetarian dishes are offered.

Hotel Okaan is located in Chichen Itza.

This 22 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Parking, Ocean View, Balcony/Terrace, and several others. This is a 5 star rated property and has over 470 reviews with the average score of 6.9 . Coming to Chichen Itza and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 22 Bedrooms Hotel if you want to learn more about this place in Chichen Itza. These details are authentic, as they are provided by our partner, booking.com.

This Hotel Okaan in Chichen Itza is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hotel Okaan”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Pet Friendly

Pool

Designated Smoking Area

View

Ocean View

Balcony/Terrace

Oceanfront

Transportation/Shuttle

Security/Safety

Business Services

Sports/Activities

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Hot Tub

Internet

Laundry

Facility Overview

Breakfast

Restaurant

Kids' meals

Kid-friendly buffet

Special diet meals (on request)

Breakfast in the room

Wine/Champagne

Snack bar

Fruit

Parking

Private Parking

Parking on site

Free parking

Parking

Activities

Hot spring bath

Full-body massage

Massage chair

Spa facilities

Body scrub

Live music/Performance

Temporary art galleries

Walking tours

Body treatments

Hiking

Cycling

Spa/Wellness packages

Beauty services

Happy hour

Water park

Spa lounge/Relaxation area

Massage

Themed dinners

Body wrap

Back massage

Cooking class

Hair treatments

Horseback riding

Bike tours

Tour or class about local culture

Public Bath

Entertainment

Board games/Puzzles

General

Family rooms

Air conditioning

Designated smoking area

Wifi in all areas

Safe

Hypoallergenic room available

Chapel/Shrine

Pet friendly

Soundproof rooms

Non-smoking rooms

Guest Services

Tour desk

Ironing service

Currency exchange

Shuttle service

Express check-in/out

Concierge

Business center

Suit press

Airport shuttle (additional charge)

Laundry

Room service

Baggage storage

Grocery deliveries

Daily housekeeping

Meeting/Banquet facilities

Shuttle service (additional charge)

Airport shuttle

Private check-in/out

Fax/Photocopying

Packed lunches

Internet

Free Wifi

Internet

Wifi

Outdoors

Garden

Sun deck

Outdoor pool

Outdoor furniture

Outdoor pool (year-round)

Picnic area

Terrace

Security/Safety

Fire extinguishers

Key access

24-hour security

Guests have the option to cancel any cleaning services for their accommodation during their stay

Linens, towels, and laundry washed in accordance with local authority guidelines

Use of cleaning chemicals that are effective against coronavirus

Guest accommodation disinfected between stays

Staff follow all safety protocols as directed by local authorities

Spa

Shallow end

Pool bar

Kids' pool

Pool with view

Swimming pool

Beach chairs/Loungers

Beach umbrellas

Swimming pool toys

Transportation/Shuttle

Airport pickup

Airport drop-off

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Non refundable

Payment Policy

Credit card required

Pet Policy

Pets are allowed upon request and charges may apply.

Reviews

Value for money:

7.75

Location:

8.43

Staff:

8.41

Facilities:

7.24

Comfort:

7.82

Cleanliness:

7.81

Jai

Feb 22, 2026 08:00:00 AM

Review Score: 8

USA

Reviewer Type: Family With Children

Travel Purpose: leisure

Positive: You can see from the photos, their pool areas are crazy awesome. As of Feb 2026, the main vast pool area was undergoing renovation and not available to use, which was a bummer, as that was the biggest draw for me with a kid. But they did have a second pool area with multiple levels and a waterfall which, while slightly less epic, was great as well. The restaurant is beautiful and the staff very attentive. I loved the cabana we stayed in and the jungle setting was natural but also upscale enough to be comfortable.

Negative: Heads up, the gravel road to their place is like 1.5 k or something like that, and is pretty rocky with some huge potholes. I have an Xterra for just such rough Yucatan roads, but I couldn’t imagine taking it in a small rental car or something. I was surprised that such a nice place would have such a terrible road, so while I highly recommend this place, just be careful if you’re driving something small and be prepared for a little off-roading. In my opinion it is worth it, though.

See All Reviews

Room Arrangement

Room Info	Facilities
Standard King Room Room Type: Double Room Size: 36 m² 1 King bed(s) Bed	Bathroom Free toiletries, Private bathroom, Toilet, Toilet paper, Shampoo, Shower General Tile/Marble floor, Air conditioning, Mosquito net, Fan Outdoors Balcony, Terrace Living Area Desk View Garden view, Pool view, View Pool and Spa Pool towels Bedroom Childrens' cribs Room amenities Socket near the bed
Deluxe Bungalow Room Type: Bungalow Room Size: 75 m² 2 Full bed(s) Bed	Bathroom Free toiletries, Private bathroom, Toilet, Toilet paper, Shampoo, Shower General Tile/Marble floor, Air conditioning, Mosquito net, Fan Outdoors Balcony, Terrace Living Area Sitting area, Desk View Garden view, Pool view, View Pool and Spa Pool towels Bedroom Childrens' cribs Room amenities Socket near the bed
Standard Double or Twin Room Room Type: Twin/Double Room Size: 36 m² 2 Full bed(s) Bed	Bathroom Free toiletries, Private bathroom, Toilet, Toilet paper, Shampoo, Shower General Tile/Marble floor, Air conditioning, Mosquito net, Fan Outdoors Balcony, Terrace Living Area Desk View Garden view, Pool view, View Pool and Spa Pool towels Bedroom Childrens' cribs Room amenities Socket near the bed
Bungalow Room Type: Bungalow Room Size: 35 m² 2 Full bed(s) Bed	Bathroom Free toiletries, Private bathroom, Toilet, Toilet paper, Shampoo, Shower General Tile/Marble floor, Air conditioning, Mosquito net, Fan Outdoors Balcony, Terrace Living Area Desk View Garden view, View Pool and Spa Pool towels Bedroom Childrens' cribs Room amenities Socket near the bed
Junior Suite Room Type: Double Room Size: 40 m² 2 Full bed(s) Bed	Bathroom Free toiletries, Private bathroom, Toilet, Toilet paper, Shampoo, Shower General Tile/Marble floor, Air conditioning, Mosquito net, Fan Outdoors Balcony, Terrace Living Area Sitting area, Desk View Garden view, View Pool and Spa Pool towels Bedroom Childrens' cribs Room amenities Socket near the bed