Holiday Inn Express & Suites Windsor East - Lakeshore by IHG | Hotel in Lakeshore
Hotel
9.4
(867 Reviews) |
1 Bathroom
Available rates:
Hotel in Lakeshore
Hotel with free breakfast, in the vicinity of Windsor Family Credit Union Centre Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include coffee/tea in a common area, dry cleaning, and laundry facilities. Holiday Inn Express & Suites Windsor East - Lakeshore by IHG offers 105 accommodations with hair dryers and irons/ironing boards. These individually decorated and furnished accommodations have separate sitting areas. 55-inch Smart televisions come with cable channels. Bathrooms include bathtubs or showers.
Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Show more
Amenities
Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry
Policies
Check-in
Check-in time starts at 3:00 pm late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before 11:00 am
Child Policy
Children are welcome. kids stay free! children stay free when using existing bedding. rollaway/extra beds are available for cad 15.0 per night. free cribs (infant beds)!
Payment Policy
Pet fee: cad 25 per pet, per day service animals are exempt from fees rollaway bed fee: cad 15.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets allowed for an extra charge of cad 25 per pet, per day service animals are welcome, and are exempt from fees welcoming dogs and cats only
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a smoke detector, and a security system special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash
Reviews
Damion
Sep 2, 2025 09:45:31 AM
Review Score:
4
Summary: This was my second stay at your hotel, and this time I brought my family. Unfortunately, our experience began with a very concerning first impression. Upon entering our room and looking into the washroom, we discovered that one of the towels provided for our use had visible human feces on it.
I immediately brought this to the attention of the front desk, and while I did receive an apology, the response felt insufficient given the seriousness of the matter. This is not only unacceptable but also raises serious concerns about the quality control and attention to detail in your housekeeping and overall operations.
A guest should never have to experience something so unsanitary, especially in what is supposed to be a clean and welcoming environment. This situation not only grossed out my entire family but also undermined our trust in the cleanliness standards of your establishment.
I strongly urge you to review your processes and implement stricter quality checks to ensure this never happens again. Your guests deserve far better, and this level of oversight is simply not acceptable.
See All Reviews
Reviews
Damion
Sep 2, 2025 09:45:31 AM
Review Score:
4
Summary: This was my second stay at your hotel, and this time I brought my family. Unfortunately, our experience began with a very concerning first impression. Upon entering our room and looking into the washroom, we discovered that one of the towels provided for our use had visible human feces on it.
I immediately brought this to the attention of the front desk, and while I did receive an apology, the response felt insufficient given the seriousness of the matter. This is not only unacceptable but also raises serious concerns about the quality control and attention to detail in your housekeeping and overall operations.
A guest should never have to experience something so unsanitary, especially in what is supposed to be a clean and welcoming environment. This situation not only grossed out my entire family but also undermined our trust in the cleanliness standards of your establishment.
I strongly urge you to review your processes and implement stricter quality checks to ensure this never happens again. Your guests deserve far better, and this level of oversight is simply not acceptable.
jan
Aug 26, 2025 06:26:24 PM
Review Score:
10
Summary: very nice
Ken
Aug 25, 2025 06:31:44 AM
Review Score:
10
Summary: I've always been pleased with where we have stayed in the area in the past but the Holiday Inn express in St Clair Beach is a cut above. Though the cost per night stay was a bit more it's well worth it. The room was quiet, clean and well appointed. The bathroom was large, as was the walk-in shower.
We stayed 2 nights and enjoyed the breakfast that was provided. The staff were very friendly and accommodating.
It's also very accessible to shopping, restaurants and parks.
We got so comfortable that we lost track of time and were late leaving.
We had a very pleasant stay and I'm sure we'll be back in the future.
Aug 16, 2025 05:59:54 PM
Review Score:
6
Summary: Breakfast was well set up and had lots of options. It was pretty good.
Bed was very comfortable and pillows were nice as well. There was a good variety. My complaint is the polyester sheets. They make for a very hot sleep. I kept getting up to turn the temperature in the room down. I know they are cheaper but I barely slept because of the sheets.
David R
Aug 9, 2025 06:40:14 PM
Review Score:
8
Summary: We enjoyed our stay here. It was clean, quiet and the breakfast included quite a variety of food. The only thing we weren’t pleased with was that one of our rooms was not available until 4:30 pm (check-in time is 3:00 pm).
Emmanuel
Aug 6, 2025 02:26:36 AM
Review Score:
10
Summary: Very good stay but the air conditioning was too cold.
Very nice hotel and lots of options for breakfast
Caitlin
Jul 19, 2025 06:59:11 AM
Review Score:
10
Summary: Overall good
Anastasios
Jun 30, 2025 05:50:10 AM
Review Score:
10
Summary: Great stay
Giuliano
Jun 30, 2025 01:18:20 AM
Review Score:
10
Summary: Very clean and comfortable stay
lloyd
Jun 28, 2025 04:27:00 AM
Review Score:
6
Summary: Everything was good until we checked into our room and found food in the fridge. We just did not feel certain that the care was taken to clean the room overall. The staff changed our room immedidately.
