SureStay Hotel by Best Western Kemptville | Hotel in North Grenville
Hotel
8.2
(504 Reviews) |
1 Bathroom
Available rates:
Hotel in Kemptville, North Grenville
Hotel in North Grenville with free breakfast and a 24-hour front desk This smoke-free hotel features a business center, laundry facilities, and a 24-hour front desk. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, express check-out and a vending machine are onsite. SureStay Hotel by Best Western Kemptville offers 42 accommodations with coffee/tea makers and hair dryers. Select Comfort beds feature premium bedding. 50-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads, and complimentary toiletries.
In-room wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
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Amenities
Air Conditioner
Parking
TV
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry
Policies
Check-in
Check-in start time: 3 pm; check-in end time: 1:00 am contactless check-in available early check-in subject to availability late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before 11 am contactless check-out available express check-out available late check-out subject to availability
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Fee for in-room wireless internet: cad 0 per stay (rates may vary) pet deposit: cad 150 per stay pet fee: cad 30 per pet, per day service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets allowed for an extra charge of cad 30 per pet, per day, plus a deposit of cad 150 per stay service animals are welcome, and are exempt from fees welcoming dogs only
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges noise-free guestrooms cannot be guaranteed safety features at this property include a carbon monoxide detector and a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of we care clean (best western)
Reviews
Sep 9, 2025 07:51:09 AM
Review Score:
4
Summary: Hotel needs a bit of work but overall clean and not bad for a stopover. The room was too small for the king size bed that they put in it with all the furniture. Laundry machine dial was broken so only small setting was available. We booked online on a phone in the car when it was pouring rain and just wanted to grab the first room available. I did not notice it was just one king size bed. I asked to change to 2 doubles, which were available (I was willing to pay extra), but agent refused claiming since I booked through Hotels.com, I had to go through the site to change anything. Hotels change my room all the time, this was nonsense. Then agent did not want to let us put 3 people in the king room (the third was a child), but finally gave in when I was going to call hotels.com to sort this out. I know I made a mistake, but it was pouring rain, we were soaked from camping (in a tent) a bit of empathy for the mistake and helpfulness is what good hotel service should be.
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Reviews
Sep 9, 2025 07:51:09 AM
Review Score:
4
Summary: Hotel needs a bit of work but overall clean and not bad for a stopover. The room was too small for the king size bed that they put in it with all the furniture. Laundry machine dial was broken so only small setting was available. We booked online on a phone in the car when it was pouring rain and just wanted to grab the first room available. I did not notice it was just one king size bed. I asked to change to 2 doubles, which were available (I was willing to pay extra), but agent refused claiming since I booked through Hotels.com, I had to go through the site to change anything. Hotels change my room all the time, this was nonsense. Then agent did not want to let us put 3 people in the king room (the third was a child), but finally gave in when I was going to call hotels.com to sort this out. I know I made a mistake, but it was pouring rain, we were soaked from camping (in a tent) a bit of empathy for the mistake and helpfulness is what good hotel service should be.
Colette Boudreau
Sep 5, 2025 06:34:34 PM
Review Score:
10
Summary: Really enjoyed my stay. I have dogs and really like that there was no rugs for the floors!
Bader
Aug 7, 2025 07:33:10 AM
Review Score:
8
Summary: Best thing is the coffee machine at breakfast.
Micheline
Aug 5, 2025 08:50:52 AM
Review Score:
6
Summary: Good sleep, good staff, clean, but need repairs: moisture on the buttom of the wall in the bathroom.
Ann Marie
Jul 6, 2025 08:22:40 PM
Review Score:
10
Summary: Our room was very clean and quiet which we much appreciated
The only thing that we would comment on is the water pressure in the morning - just a trickle to take a shower
Joann
Jun 26, 2025 06:36:03 AM
Review Score:
8
Summary: Rooms very renovated. Beds were comfortable. Patio door wss very difficult to open. The bathroom had a strange smell which might have been contributed to the amount of severe rains.
Jamie
Jun 19, 2025 09:42:49 AM
Review Score:
8
Summary: Older hotel building but with recent upgrades. Loved that the floors were LVP instead of carpet. Rooms looked like they had recent update with new fixtures. Front desk was not manned when we checked in, shortly after 10pm. Breakfast was mediocre with mostly packaged food choices.
Jordan
Jun 16, 2025 07:27:30 PM
Review Score:
8
Summary: Clean and very nice staff
Diane
Jun 14, 2025 07:40:13 AM
Review Score:
10
Summary: for a small town, this little motel is very nice & perfect. king size room is spacious and beds are comfy.
Danielle
Jun 13, 2025 11:54:20 AM
Review Score:
10
Summary: Myself and my son stayed the night here this past weekend and we have no complaints, rooms were clean and quiet