Is this Mercure Pangkalan BUN pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Mercure Pangkalan BUN have a swimming pool?

Yes, this Mercure Pangkalan BUN has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Mercure Pangkalan BUN?

Best-rates for the Mercure Pangkalan BUN starts from $48 per night with includes Parking, Designated Smoking Area, Wellness Facilities, Entertainment, Kitchen, Wheelchair Accessible, Accessibility, Bedding/Linens, Restaurant, Laundry, Breakfast, Pool, Balcony/Terrace, Spa, Bar, Guest Services, Air Conditioner, Child Friendly, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Mercure Pangkalan BUN a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Mercure Pangkalan BUN wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mercure Pangkalan BUN is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Mercure Pangkalan BUN?

Based on the information reported by the owner or manager, the Mercure Pangkalan BUN indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Mercure Pangkalan BUN?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Mercure Pangkalan BUN | Hotel in Pangkalan Bun

| 9.0 (41 Reviews) | 1 Bathroom

Pangkalan Bun Hotel | Mercure Pangkalan BUN

Hotel in Pangkalan Bun

Family-friendly hotel with 2 restaurants and 2 outdoor pools
Along with 2 restaurants, this hotel has 2 outdoor pools and a full-service spa. Free WiFi in public areas and free valet parking are also provided. Additionally, 2 bars/lounges, a children's pool, and concierge services are onsite.
Change of towels is available on request.
Mercure Pangkalan BUN offers 150 air-conditioned accommodations with minibars and safes. 50-inch LCD televisions come with cable channels. Bathrooms include slippers, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

This Pangkalan Bun hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and change of towels can be requested.

2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

Wheelchair Accessible

Balcony/Terrace

Accessibility

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Hair dryer

Toilet paper

Soap

Eco-friendly toiletries

Toothbrush and toothpaste

Towels

Shampoo

Bedroom

Free cribs/infant beds

Bed sheets

Air conditioning

Rollaway/extra beds (surcharge)

Guidebooks/recommendations

Safe

Bulk dispenser for toiletries

Water-efficient showers only

Local maps

Energy-saving switches

Window screens

Slippers

Desk

Connecting rooms available

Eco-friendly cleaning products provided

Electrical adapters/chargers

Desk chair

Laptop-friendly workspace

Recycling

Phone

Restaurant dining guide

LED light bulbs

Breakfast

Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: IDR 200000 per person

2 bars/lounges

2 restaurants

Coffee/tea maker

Local meal delivery service

Minibar

Electric kettle

Parking

Wheelchair-accessible parking available

Free secured, covered self parking on site

Free valet parking on site

Accessibility

Tile flooring in room

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair accessible (may have limitations)

Elevator

Wheelchairs available on site

2 on-site accessible parking spaces

Wheelchair-accessible path to elevator

Wheelchair-accessible public washroom

Wheelchair-accessible parking

Accessible shuttle

High pile carpet in room

Activities

Playground

Full-service spa

2 outdoor pools

Children's pool

Entertainment

Cable channels

50-inch LCD TV

General

Elevator

ATM/banking services

English

Indonesian

100% renewable energy

Vegan dining options

Local artist showcase

No plastic drinking straws

No plastic water bottles

Communal living room

Reusable tableware only

Reusable cups only

Biodegradable drinking straws

Comprehensive food waste policy

Biodegradable coffee stirrers

Locally-owned & organized tours & activities

At least 80% of food locally-sourced

No plastic coffee stirrers

No plastic soda bottles

Designated smoking areas (fines apply)

At least 80% organic food

Comprehensive recycling policy

Humane treatment of captive wild animals

Vegetarian dining options

At least 80% lighting from LEDs

Guest Services

Rollaway/extra beds (surcharge)

Laundry facilities

Children's pool

Free cribs/infant beds

Playground

2 outdoor pools

Laundry facilities

Daily housekeeping

Porter/bellhop

24-hour front desk

Concierge services

Luggage storage

Change of towels (on request)

Internet

Available in all rooms: Free WiFi

In-room WiFi speed: 25+ Mbps

Available in some public areas: Free WiFi

Outdoors

Terrace

Outdoor entertainment area

Spa

Sauna

Massages

Spa open daily

Policies

Check-in

Check-in start time: 2:00 pm; check-in end time: anytime minimum check-in age: 18

Check-out

Check-out before noon

Child Policy

Children are welcome. kids stay free! children stay free when using existing bedding. rollaway/extra beds are available for idr 350000 per night. free cribs (infant beds)!

Payment Policy

Fee for buffet breakfast: approximately idr 200000 per person rollaway bed fee: idr 350000 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges mobile payment options include: apple pay safety features at this property include a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, mobile payments, and cash this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels) this property uses a grey water recycling system

Reviews

Marcela

Sep 19, 2025 12:35:00 PM

Review Score: 8

Summary: The hotel facilities are excellent. Comfortable room, great spa, wonderful breakfast options. But… service is poor. Room service is excruciatingly slow. We had to call three times for a beer. Service at breakfast is sloppy. Twenty minutes after we arrived, we had finished eating and coffee was still missing. We claimed twice but staff were joking next to the coffee machines. Only when their boss intervened did they start making it. Still, there are not many options in Pankalang Bun. If only they trained their staff better it would be a great choice.

See All Reviews

Room Arrangement

Room Info	Facilities
Deluxe Room, 2 Twin Beds Room Size: m² 2 Twin Beds	General Bathrobes, Private bathroom, Shower only, Soundproofed, Rainfall showerhead, Extra bed count 1, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Deluxe Room, 1 Double Bed Room Size: 421 square feet m² 1 Double Bed	General Shower only, Ping - 12, Square feet - 421, Wheelchair accessible, Extra bed count 1, Square meters - 39.1, Number of bathrooms - 1, Bathrobes, Private bathroom, Bathroom emergency pull cord, Soundproofed, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Premium Room, 1 Double Bed (Superior) Room Size: 296 square feet m² 1 Double Bed	General Ping - 8, Private bathroom, Noise-free rooms not guaranteed, Square feet - 296, Shower only, Square meters - 27.5, Soundproofed, Rainfall showerhead, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Suite, 1 Double Bed Room Size: 631 square feet m² 1 Double Bed	General Dining table, Square meters - 58.6, Square feet - 631, Extra bed count 1, Separate dining area, Number of bathrooms - 1, Bathrobes, Private bathroom, Separate bathtub and shower, Ping - 18, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Executive Suite, 1 Double Bed Room Size: 675 square feet m² 1 Double Bed	General Dining table, Square meters - 62.7, Square feet - 675, Extra bed count 1, Separate dining area, Number of bathrooms - 1, Ping - 19, Bathrobes, Private bathroom, Separate bathtub and shower, Noise-free rooms not guaranteed, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Presidential Suite, 1 King Bed Room Size: 1001 square feet m² 1 King Bed	General Dining table, Extra bed count 1, Number of bathrooms - 2, Separate dining area, Bathrobes, Square feet - 1001, Private bathroom, Deep soaking bathtub, Separate bathtub and shower, Square meters - 93, Ping - 28, Soundproofed, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Premium Room, 2 Twin Beds (Superior) Room Size: 296 square feet m² 2 Twin Beds	General Ping - 8, Private bathroom, Noise-free rooms not guaranteed, Square feet - 296, Shower only, Square meters - 27.5, Soundproofed, Rainfall showerhead, Extra bed count 1, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2