Mandarin Oriental, Shenzhen | Hotel in Shenzhen

| 9.7 (63 Reviews) |  10 Bathrooms  33 Guests
Futian Hotel | Mandarin Oriental, Shenzhen

Hotel in Futian, Shenzhen

Elegant Accommodations

Mandarin Oriental, Shenzhen in Shenzhen offers luxurious rooms with mountain or city views, equipped with air-conditioning, private bathrooms, and modern amenities.

Exceptional Facilities

Guests can enjoy spa facilities, an indoor swimming pool, fitness room, and wellness packages. The hotel features a family-friendly restaurant, bar, and a 24-hour front desk.

Dining Experience

The modern restaurant serves French, Japanese, Mediterranean, Spanish, and Cantonese cuisines, offering brunch, lunch, dinner, and high tea. A buffet breakfast is available daily.

Prime Location

Located 21 mi from Shenzhen Bao'an International Airport, the hotel is near attractions such as the Shenzhen Convention Center and Shenzhen Museum.

Mandarin Oriental, Shenzhen is located in Shenzhen.

This 178 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Private Pool, Guest Services, Kitchen, and several others. This is a 5 star rated property and has over 63 reviews with the average score of 9.7 . Coming to Shenzhen and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 178 Bedrooms Hotel if you want to learn more about this place in Shenzhen. These details are authentic, as they are provided by our partner, booking.com.

This Mandarin Oriental, Shenzhen in Shenzhen is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Mandarin Oriental, Shenzhen”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pool
Wheelchair Accessible
Private Pool
Accessibility
Security/Safety
Business Services
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Child Friendly
Heating
Kitchen
Laundry

Facility Overview

Breakfast
  • Kids' meals
  • Restaurant
  • Fruit
  • Bar
Parking
  • Parking garage
  • Parking
  • Parking on site
Accessibility
  • Wheelchair accessible
  • Toilet with grab rails
  • Bathroom emergency cord
  • Lowered sink
Activities
  • Fitness center
  • Massage
  • Spa facilities
  • Fitness
  • Yoga classes
  • Locker rooms
  • Spa lounge/Relaxation area
  • Spa and wellness center
  • Spa/Wellness packages
  • Indoor pool
  • Fitness classes
  • Indoor pool (year-round)
General
  • Elevator
  • Heating
  • Smoke-free property
  • Non-smoking rooms
  • Air conditioning
  • Safe
  • Facilities for disabled guests
Guest Services
  • Baggage storage
  • Dry cleaning
  • Ironing service
  • Laundry
  • Concierge
  • Room service
  • Fax/Photocopying
  • Express check-in/out
  • Meeting/Banquet facilities
  • 24-hour front desk
  • Daily housekeeping
  • Lockers
  • Invoice provided
Security/Safety
  • Smoke alarms
  • Security alarm
  • Key card access
  • CCTV outside property
  • Fire extinguishers
  • CCTV in common areas
  • 24-hour security
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • Use of cleaning chemicals that are effective against coronavirus
  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and common areas
  • Mobile app for room service
  • Cashless payment available
  • All plates, cutlery, glasses, and other tableware sanitized
Spa
  • Heated pool
  • Swimming pool

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are not allowed

Please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, guests under the age of 18 can only check in with a parent or official guardian.

Reviews

Value for money:
8.08
Location:
8.96
Staff:
8.54
Facilities:
8.96
Comfort:
9.19
Cleanliness:
8.98
Kin Kit
Sep 26, 2026 07:00:00 AM
Review Score:   10
Malaysia
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Superb service,size and quality of rooms,great location.attached to a large trendy upmarket mall. Great hotel dining options; 2 Michelin and 1 Michelin star options.great view from bar at level 79
Negative: All great and fantastic.only minor hiccup on one occasion,no chill beers at lobby bar.drinks were served warm.
Summary: Memorable and exceptional,will return definitely.great room,fantastic location w shopping and dining options attached to
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe King Room
Room Type: Triple
Room Size: 56 m2
1 King bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker, Minibar

Bathroom

Bath, Hairdryer, Bath or shower, Walk-in shower, Toothbrush, Body soap, Toilet, Bidet, Conditioner, Shower cap, Shower, Free toiletries, Shampoo, Toilet paper, Slippers, Towels, Bathrobe, Private bathroom

General

Key card access, Hardwood or parquet floors, Fire extinguisher, Soundproofing, Safety deposit box, Lockers, Air conditioning, Key access, Trash cans, Carpeted, Smoke alarm

Media & Technology

Telephone, Flat-screen TV, Cable channels, iPad

Activities

Private hot tub

Kitchen

Coffee machine, Refrigerator, Electric kettle, Wine glasses

Living Area

Sofa, Desk, Seating area

View

Mountain view, View, City view

Services

Wake-up service

Bedroom

Linens, Alarm clock, Cribs, Wardrobe or closet

Accessibility

Emergency cord in bathroom, Accessible by elevator, Upper floors accessible by elevator

Room amenities

Pajamas, Socket near the bed, Clothes rack
Skyline View Twin Room
Room Type: Twin
Room Size: 63 m2
2 Twin bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker, Minibar

Bathroom

Bath, Hairdryer, Bath or shower, Walk-in shower, Toothbrush, Body soap, Toilet, Bidet, Conditioner, Shower cap, Shower, Free toiletries, Shampoo, Toilet paper, Slippers, Towels, Bathrobe, Private bathroom

General

Key card access, Hardwood or parquet floors, Fire extinguisher, Soundproofing, Safety deposit box, Lockers, Air conditioning, Key access, Trash cans, Carpeted, Smoke alarm

Media & Technology

Telephone, Flat-screen TV, Cable channels, iPad

Activities

Private hot tub

Kitchen

Coffee machine, Refrigerator, Electric kettle, Wine glasses

Living Area

Sofa, Desk, Seating area

View

Mountain view, View, City view

Services

Wake-up service

Bedroom

Linens, Alarm clock, Cribs, Wardrobe or closet

Accessibility

Emergency cord in bathroom, Accessible by elevator, Upper floors accessible by elevator

Room amenities

Pajamas, Socket near the bed, Clothes rack
Premier View Twin Room
Room Type: Twin
Room Size: 76 m2
2 Twin bed(s) Bed
Premier View Twin Room

Food & Drink

Bottle of water, Tea/Coffee maker, Minibar

Bathroom

Bath, Hairdryer, Bath or shower, Walk-in shower, Toothbrush, Body soap, Toilet, Bidet, Conditioner, Shower cap, Shower, Free toiletries, Shampoo, Toilet paper, Slippers, Towels, Bathrobe, Private bathroom

General

Key card access, Hardwood or parquet floors, Fire extinguisher, Soundproofing, Interconnected room(s) available, Safety deposit box, Lockers, Air conditioning, Key access, Trash cans, Carpeted, Smoke alarm

Media & Technology

Telephone, Flat-screen TV, Cable channels, iPad

Activities

Private hot tub

Kitchen

Coffee machine, Refrigerator, Electric kettle, Wine glasses

Living Area

Sofa, Desk, Seating area

View

Mountain view, View, City view

Services

Wake-up service

Bedroom

Linens, Alarm clock, Cribs, Wardrobe or closet

Accessibility

Emergency cord in bathroom, Accessible by elevator, Upper floors accessible by elevator

Room amenities

Pajamas, Socket near the bed, Clothes rack
Club Skyline View King Room
Room Type: Triple
Room Size: 70 m2
1 King bed(s) Bed
Club Skyline View King Room

Food & Drink

Bottle of water, Tea/Coffee maker, Minibar

Bathroom

Bath, Hairdryer, Bath or shower, Walk-in shower, Toothbrush, Body soap, Toilet, Bidet, Conditioner, Shower cap, Shower, Free toiletries, Shampoo, Toilet paper, Slippers, Towels, Bathrobe, Private bathroom

General

Key card access, Hardwood or parquet floors, Fire extinguisher, Soundproofing, Interconnected room(s) available, Safety deposit box, Lockers, Air conditioning, Key access, Trash cans, Carpeted, Smoke alarm

Media & Technology

Telephone, Flat-screen TV, Cable channels, iPad

Activities

Private hot tub

Kitchen

Coffee machine, Refrigerator, Electric kettle, Wine glasses

Living Area

Sofa, Desk, Seating area

View

Landmark view, View, City view

Services

Wake-up service, Executive lounge access

Bedroom

Linens, Alarm clock, Cribs, Wardrobe or closet

Accessibility

Emergency cord in bathroom, Accessible by elevator, Upper floors accessible by elevator

Room amenities

Pajamas, Socket near the bed, Clothes rack

Exclusive services

Concierge services, Free gym access, Complimentary evening snacks and drinks in the executive lounge, Private check-in/out in the executive lounge, Complimentary breakfast in the executive lounge, Complimentary snacks and drinks in the executive lounge all day, Complimentary afternoon snacks and drinks in the executive lounge
Club Skyline View Twin Room
Room Type: Twin
Room Size: 76 m2
2 Twin bed(s) Bed
Club Skyline View Twin Room

Food & Drink

Bottle of water, Tea/Coffee maker, Minibar

Bathroom

Bath, Hairdryer, Bath or shower, Walk-in shower, Toothbrush, Body soap, Toilet, Bidet, Conditioner, Shower cap, Shower, Free toiletries, Shampoo, Toilet paper, Slippers, Towels, Bathrobe, Private bathroom

General

Key card access, Hardwood or parquet floors, Fire extinguisher, Soundproofing, Safety deposit box, Lockers, Air conditioning, Key access, Trash cans, Carpeted, Smoke alarm

Media & Technology

Telephone, Flat-screen TV, Cable channels, iPad

Activities

Private hot tub

Kitchen

Coffee machine, Refrigerator, Electric kettle, Wine glasses

Living Area

Sofa, Desk, Seating area

View

Landmark view, View, City view

Services

Wake-up service, Executive lounge access

Bedroom

Linens, Alarm clock, Cribs, Wardrobe or closet

Accessibility

Emergency cord in bathroom, Accessible by elevator, Upper floors accessible by elevator

Room amenities

Pajamas, Socket near the bed, Clothes rack

Exclusive services

Concierge services, Free gym access, Complimentary evening snacks and drinks in the executive lounge, Private check-in/out in the executive lounge, Complimentary breakfast in the executive lounge, Complimentary snacks and drinks in the executive lounge all day, Complimentary afternoon snacks and drinks in the executive lounge
Deluxe View Suite
Room Type: Suite
Room Size: 114 m2
1 Sofa bed Bed
1 King bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker, Minibar

Bathroom

Bath, Hairdryer, Bath or shower, Walk-in shower, Toothbrush, Body soap, Toilet, Bidet, Conditioner, Shower cap, Shower, Free toiletries, Shampoo, Toilet paper, Slippers, Towels, Bathrobe, Private bathroom

General

Key card access, Hardwood or parquet floors, Fire extinguisher, Soundproofing, Interconnected room(s) available, Safety deposit box, Lockers, Air conditioning, Key access, Trash cans, Carpeted, Smoke alarm

Media & Technology

Telephone, Flat-screen TV, Cable channels, iPad

Activities

Private hot tub

Kitchen

Coffee machine, Refrigerator, Electric kettle, Wine glasses

Living Area

Sofa, Desk, Seating area

View

Landmark view, Mountain view, View, City view

Services

Wake-up service, Executive lounge access

Bedroom

Linens, Alarm clock, Cribs, Wardrobe or closet

Accessibility

Emergency cord in bathroom, Accessible by elevator, Upper floors accessible by elevator

Room amenities

Pajamas, Socket near the bed, Clothes rack

Exclusive services

Concierge services, Free gym access, Complimentary evening snacks and drinks in the executive lounge, Private check-in/out in the executive lounge, Complimentary breakfast in the executive lounge, Complimentary snacks and drinks in the executive lounge all day, Complimentary afternoon snacks and drinks in the executive lounge
Skyline View Suite
Room Type: Suite
Room Size: 114 m2
1 King bed(s) Bed
1 Sofa bed Bed

Food & Drink

Bottle of water, Tea/Coffee maker, Minibar

Bathroom

Bath, Hairdryer, Bath or shower, Walk-in shower, Toothbrush, Body soap, Toilet, Bidet, Conditioner, Shower cap, Shower, Free toiletries, Shampoo, Toilet paper, Slippers, Towels, Bathrobe, Private bathroom

General

Key card access, Hardwood or parquet floors, Fire extinguisher, Soundproofing, Safety deposit box, Lockers, Air conditioning, Key access, Trash cans, Carpeted, Smoke alarm

Media & Technology

Telephone, Flat-screen TV, Cable channels, iPad

Activities

Private hot tub

Kitchen

Coffee machine, Refrigerator, Electric kettle, Wine glasses

Living Area

Sofa, Desk, Seating area

View

Landmark view, Mountain view, View, City view

Services

Wake-up service, Executive lounge access

Bedroom

Linens, Alarm clock, Cribs, Wardrobe or closet

Accessibility

Emergency cord in bathroom, Accessible by elevator, Upper floors accessible by elevator

Room amenities

Pajamas, Socket near the bed, Clothes rack

Exclusive services

Concierge services, Free gym access, Complimentary evening snacks and drinks in the executive lounge, Private check-in/out in the executive lounge, Complimentary breakfast in the executive lounge, Complimentary snacks and drinks in the executive lounge all day, Complimentary afternoon snacks and drinks in the executive lounge
Oriental Suite
Room Type: Suite
Room Size: 190 m2
1 King bed(s) Bed
1 Sofa bed Bed
Oriental Suite

Food & Drink

Bottle of water, Tea/Coffee maker, Minibar

Bathroom

Bath, Hairdryer, Bath or shower, Walk-in shower, Toothbrush, Body soap, Toilet, Bidet, Conditioner, Shower cap, Shower, Free toiletries, Shampoo, Toilet paper, Slippers, Towels, Bathrobe, Private bathroom

General

Key card access, Hardwood or parquet floors, Fire extinguisher, Soundproofing, Interconnected room(s) available, Safety deposit box, Lockers, Air conditioning, Key access, Trash cans, Carpeted, Smoke alarm

Media & Technology

Telephone, Flat-screen TV, Cable channels, iPad

Activities

Private hot tub

Kitchen

Wine glasses, Dining table, Electric kettle, Coffee machine, Refrigerator

Living Area

Sofa, Dining area, Desk, Seating area

View

Landmark view, Mountain view, View, City view

Services

Wake-up service, Executive lounge access

Bedroom

Linens, Alarm clock, Cribs, Wardrobe or closet

Accessibility

Emergency cord in bathroom, Accessible by elevator, Upper floors accessible by elevator

Room amenities

Pajamas, Socket near the bed, Clothes rack

Exclusive services

Concierge services, Free gym access, Complimentary evening snacks and drinks in the executive lounge, Private check-in/out in the executive lounge, Complimentary breakfast in the executive lounge, Complimentary snacks and drinks in the executive lounge all day, Complimentary afternoon snacks and drinks in the executive lounge
Mandarin Suite
Room Type: Suite
Room Size: 190 m2
1 King bed(s) Bed
1 Sofa bed Bed

Food & Drink

Bottle of water, Tea/Coffee maker, Minibar

Bathroom

Bath, Hairdryer, Bath or shower, Walk-in shower, Toothbrush, Body soap, Toilet, Bidet, Conditioner, Shower cap, Shower, Free toiletries, Shampoo, Toilet paper, Slippers, Towels, Bathrobe, Private bathroom

General

Key card access, Hardwood or parquet floors, Fire extinguisher, Soundproofing, Safety deposit box, Lockers, Air conditioning, Key access, Trash cans, Carpeted, Smoke alarm

Media & Technology

Telephone, Flat-screen TV, Cable channels, iPad

Activities

Private hot tub

Kitchen

Wine glasses, Dining table, Electric kettle, Coffee machine, Refrigerator

Living Area

Sofa, Dining area, Desk, Seating area

View

Landmark view, Mountain view, View, City view

Services

Wake-up service, Executive lounge access

Bedroom

Linens, Alarm clock, Cribs, Wardrobe or closet

Accessibility

Emergency cord in bathroom, Accessible by elevator, Upper floors accessible by elevator

Room amenities

Pajamas, Socket near the bed, Clothes rack

Exclusive services

Concierge services, Free gym access, Complimentary evening snacks and drinks in the executive lounge, Private check-in/out in the executive lounge, Complimentary breakfast in the executive lounge, Complimentary snacks and drinks in the executive lounge all day, Complimentary afternoon snacks and drinks in the executive lounge
Presidential Suite
Room Type: Suite
Room Size: 400 m2
1 King bed(s) Bed
1 Sofa bed Bed
Presidential Suite

Kitchen

Kitchen

Bedroom

Cribs
Premier View King Room
Room Type: Triple
Room Size: 70 m2
1 King bed(s) Bed
Premier View King Room

Food & Drink

Bottle of water, Tea/Coffee maker, Minibar

Bathroom

Bath, Hairdryer, Bath or shower, Walk-in shower, Toothbrush, Body soap, Toilet, Bidet, Conditioner, Shower cap, Shower, Free toiletries, Shampoo, Toilet paper, Slippers, Towels, Bathrobe, Private bathroom

General

Key card access, Hardwood or parquet floors, Fire extinguisher, Soundproofing, Interconnected room(s) available, Safety deposit box, Lockers, Air conditioning, Key access, Trash cans, Carpeted, Smoke alarm

Media & Technology

Telephone, Flat-screen TV, Cable channels, iPad

Activities

Private hot tub

Kitchen

Coffee machine, Refrigerator, Electric kettle, Wine glasses

Living Area

Sofa, Desk, Seating area

View

View, City view

Services

Wake-up service

Bedroom

Linens, Alarm clock, Wardrobe or closet

Accessibility

Emergency cord in bathroom, Accessible by elevator, Upper floors accessible by elevator

Room amenities

Pajamas, Socket near the bed, Clothes rack

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at property?

Check-in time for Mandarin Oriental, Shenzhen starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the property have a swimming pool?

Yes, this Mandarin Oriental, Shenzhen has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Mandarin Oriental, Shenzhen starts from $600 per night with includes Air Conditioner, Accessibility, Wellness Facilities, Child Friendly, Laundry, Parking, Wheelchair Accessible, Private Pool, Guest Services, Kitchen, Security/Safety, Business Services, Restaurant, Bar, Heating, Pool, Spa, Toiletries with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mandarin Oriental, Shenzhen is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Mandarin Oriental, Shenzhen indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.