Hotel Puerto Palace | Hotel in Puerto de la Cruz

| 8.6 (5438 Reviews) |  8 Bathrooms  19 Guests
Puerto de la Cruz Hotel | Hotel Puerto Palace

Hotel in Puerto de la Cruz

Located in a quiet residential area of Puerto de la Cruz, Tenerife, at the base of the magnificent valley of La Orotava and only 10 minutes from the beach and downtown where you will find a variety of restaurants, shops and leisure spots worth exploring. The hotel offers the perfect atmosphere to enjoy your holidays. The 4-star Hotel Puerto Palace welcomes guests to spacious guestrooms (Family Suites, Doubles and Singles), all with private balconies, bathrooms equipped with hairdryers and make-up mirrors, telephone, satellite TV with an extensive assortment of international channels, mini-fridge, seasonal air conditioning and a safety deposit box. The panoramic gardens and terraces invite guests to relax while enjoying 2 swimming pools, one with a waterfall, 2 whirlpools and a children’s pool. Amenities include three panoramic elevators, free WiFi throughout the property, mini-golf, table tennis, volleyball, tennis, basketball, volleyball, petanque, children play area, and a naturalist roof top terrace (18+) with its own pool and whirlpool. For an additional charge guests can enjoy the Puerto Palace Gym, the Executive Spa, Massage Services and a Pilatus Studio. Dining and entertainment options include the buffet restaurant for breakfast and dinner, the terrace and bar for a la carte lunch, as well as the hotel bar and lounge which features evening live music and live shows.

Hotel Puerto Palace is located in Puerto de la Cruz.

This 54 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Wellness Facilities, Fireplace/Heating, Bar, and several others. This is a 4 star rated property and has over 5438 reviews with the average score of 8.6 . Coming to Puerto de la Cruz and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 54 Bedrooms Hotel if you want to learn more about this place in Puerto de la Cruz. These details are authentic, as they are provided by our partner, booking.com.

This Hotel Puerto Palace in Puerto de la Cruz is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hotel Puerto Palace”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Pool
Designated Smoking Area
TV
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Coffee house on site
  • Fruit
  • Special diet meals (on request)
  • Snack bar
  • Restaurant
  • Bar
  • Kid-friendly buffet
  • Wine/Champagne
  • Kids' meals
Activities
  • Playground
  • Open-air bath
  • Makeup services
  • Personal trainer
  • Walking tours
  • Locker rooms
  • Hiking
  • Happy hour
  • Pedicure
  • Mini golf
  • Tennis court
  • Hot tub/Jacuzzi
  • Aerobics
  • Evening entertainment
  • Fishing
  • Public Bath
  • Cycling
  • Live music/Performance
  • Diving
  • Badminton equipment
  • Live sports events (broadcast)
  • Fitness
  • Beauty services
  • Fitness classes
  • Tennis equipment
  • Massage
  • Manicure
  • Ping-pong
  • Fitness center
  • Solarium
  • Game room
  • Sauna
Entertainment
  • Board games/Puzzles
  • Outdoor play equipment for kids
General
  • Air conditioning
  • Soundproof rooms
  • Facilities for disabled guests
  • Elevator
  • Wifi in all areas
  • Family rooms
  • Non-smoking rooms
  • Convenience store on site
  • Safe
  • Designated smoking area
  • Heating
Guest Services
  • Fax/Photocopying
  • Car rental
  • Currency exchange
  • Baggage storage
  • Vending machine (drinks)
  • Shared lounge/TV area
  • Dry cleaning
  • Express check-in/out
  • Meeting/Banquet facilities
  • Concierge
  • 24-hour front desk
  • Tour desk
  • Shuttle service
  • Private check-in/out
  • Laundry
  • Babysitting/Child services
  • Daily housekeeping
  • Invoice provided
Internet
  • Wifi
  • Free Wifi
  • Internet
Outdoors
  • Garden
  • Outdoor pool
  • Outdoor pool (year-round)
  • Sun deck
  • Outdoor furniture
  • Terrace
Security/Safety
  • CCTV outside property
  • Fire extinguishers
  • Smoke alarms
  • CCTV in common areas
  • Security alarm
  • Key card access
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation disinfected between stays
  • Access to healthcare professionals
  • Hand sanitizer in guest accommodation and common areas
  • First aid kits available
  • Staff follow all safety protocols as directed by local authorities
  • Screens or physical barriers between staff and guests in appropriate areas
  • Cashless payment available
  • All plates, cutlery, glasses, and other tableware sanitized
Spa
  • Pool bar
  • Shallow end
  • Heated pool
  • Beach umbrellas
  • Swimming pool
  • Pool with view
  • Beach chairs/Loungers
  • Kids' pool
  • Swimming pool toys

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are not allowed

From november 1 through april 30 in the dining room for dinner guests are required to wear long pants and sleeveless shirts are not allowedwhen booking half board, note that drinks are not included.

License number: 19056

Reviews

Value for money:
8.67
Location:
8.2
Staff:
9.16
Facilities:
8.73
Comfort:
8.94
Cleanliness:
9.13
Diana
Oct 16, 2025 07:00:00 AM
Review Score:   10
Netherlands
Reviewer Type: Couple
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Standard Single Room
Room Type: Single
Room Size: 20 m2
1 Twin bed(s) Bed

Bathroom

Hairdryer, Towels, Body soap, Private bathroom, Bidet, Bathtub, Shampoo, Toilet, Shower cap, Toilet paper, Conditioner

General

Trash cans, Smoke Alarm, Air conditioning, Safe

Media & Technology

TV, Telephone, Satellite channels, Flat-screen TV

Outdoors

Balcony, Outdoor furniture

Kitchen

Refrigerator

Services

Wake-up service

Bedroom

Linens, Childrens' cribs, Wardrobe or closet

Room Amenities

Clothes rack, Drying rack for clothing, Socket near the bed
Single Room with Pool View
Room Type: Single
Room Size: 20 m2
1 Twin bed(s) Bed

Bathroom

Hairdryer, Towels, Body soap, Private bathroom, Bidet, Bathtub, Shampoo, Toilet, Shower cap, Toilet paper, Conditioner

General

Trash cans, Smoke Alarm, Air conditioning, Safe

Media & Technology

TV, Telephone, Satellite channels, Flat-screen TV

Outdoors

Balcony, Outdoor furniture

Kitchen

Refrigerator

Services

Wake-up service

Bedroom

Linens, Childrens' cribs, Wardrobe or closet

View

Pool view

Room Amenities

Clothes rack, Drying rack for clothing, Socket near the bed
Single Room with Sea View
Room Type: Single
Room Size: 20 m2
1 Twin bed(s) Bed

Bathroom

Hairdryer, Towels, Body soap, Private bathroom, Bidet, Bathtub, Shampoo, Toilet, Shower cap, Toilet paper, Conditioner

General

Trash cans, Smoke Alarm, Air conditioning, Safe

Media & Technology

TV, Telephone, Satellite channels, Flat-screen TV

Outdoors

Balcony, Outdoor furniture

Kitchen

Refrigerator

Services

Wake-up service

Bedroom

Linens, Childrens' cribs, Wardrobe or closet

View

Sea view

Room Amenities

Clothes rack, Drying rack for clothing, Socket near the bed
Economy Double Room
Room Type: Double
Room Size: 32 m2
1 King bed(s) Bed

Bathroom

Hairdryer, Towels, Body soap, Private bathroom, Bidet, Bathtub, Shampoo, Toilet, Shower cap, Toilet paper, Conditioner

General

Trash cans, Smoke Alarm, Air conditioning, Safe

Media & Technology

TV, Telephone, Satellite channels, Flat-screen TV

Outdoors

Balcony, Outdoor furniture

Kitchen

Refrigerator

Services

Wake-up service

Bedroom

Linens, Childrens' cribs, Wardrobe or closet

Room Amenities

Clothes rack, Drying rack for clothing, Socket near the bed
Double Room with Pool View
Room Type: Double
Room Size: 32 m2
1 King bed(s) Bed
2 Twin bed(s) Bed

Bathroom

Hairdryer, Towels, Body soap, Private bathroom, Bidet, Bathtub, Shampoo, Toilet, Shower cap, Toilet paper, Conditioner

General

Trash cans, Smoke Alarm, Air conditioning, Safe

Media & Technology

TV, Telephone, Satellite channels, Flat-screen TV

Outdoors

Balcony, Outdoor furniture

Kitchen

Refrigerator

Services

Wake-up service

Bedroom

Linens, Childrens' cribs, Wardrobe or closet

View

Pool view

Room Amenities

Clothes rack, Drying rack for clothing, Socket near the bed
Double Room with Sea View
Room Type: Double
Room Size: 32 m2
1 King bed(s) Bed
2 Twin bed(s) Bed

Bathroom

Hairdryer, Towels, Body soap, Private bathroom, Bidet, Bathtub, Shampoo, Toilet, Shower cap, Toilet paper, Conditioner

General

Trash cans, Smoke Alarm, Air conditioning, Safe

Media & Technology

TV, Telephone, Satellite channels, Flat-screen TV

Outdoors

Balcony, Outdoor furniture

Kitchen

Refrigerator

Services

Wake-up service

Bedroom

Linens, Childrens' cribs, Wardrobe or closet

View

Sea view

Room Amenities

Clothes rack, Drying rack for clothing, Socket near the bed
Family Room
Room Type: Family
Room Size: 44 m2
2 Twin bed(s) Bed
1 King bed(s) Bed

Bathroom

Hairdryer, Towels, Body soap, Private bathroom, Bidet, Bathtub, Shampoo, Toilet, Shower cap, Toilet paper, Conditioner

General

Trash cans, Smoke Alarm, Air conditioning, Safe

Media & Technology

TV, Telephone, Satellite channels, Flat-screen TV

Outdoors

Balcony, Outdoor furniture

Kitchen

Refrigerator

Services

Wake-up service

Bedroom

Linens, Childrens' cribs, Wardrobe or closet

Room Amenities

Clothes rack, Drying rack for clothing, Socket near the bed
Standard Double Room
Room Type: Double
Room Size: 32 m2
1 King bed(s) Bed
2 Twin bed(s) Bed

Bathroom

Hairdryer, Towels, Body soap, Private bathroom, Bidet, Bathtub, Shampoo, Toilet, Shower cap, Toilet paper, Conditioner

General

Trash cans, Smoke Alarm, Air conditioning, Safe

Media & Technology

TV, Telephone, Satellite channels, Flat-screen TV

Outdoors

Balcony, Outdoor furniture

Kitchen

Refrigerator

Services

Wake-up service

Bedroom

Linens, Childrens' cribs, Wardrobe or closet

Room Amenities

Clothes rack, Drying rack for clothing, Socket near the bed
Check Hotel Availability
Nightly rates from:
USD US $134
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