Is this Club Cenotes Tulum pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Club Cenotes Tulum?

Check-in time for Club Cenotes Tulum starts counting from 1:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Club Cenotes Tulum have a swimming pool?

Yes, this Club Cenotes Tulum has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

Is Club Cenotes Tulum a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Club Cenotes Tulum wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Club Cenotes Tulum has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Club Cenotes Tulum?

Based on the information reported by the owner or manager, the Club Cenotes Tulum indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Club Cenotes Tulum?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Club Cenotes Tulum | Hotel in Balcheil

| 8.9 (34 Reviews) | Pet Friendly 6 Bathrooms 19 Guests

Hotel in Soliman Bay, Balcheil

Located in Balcheil, 8.6 miles from Tulum Archeological Site, Club Cenotes Tulum has accommodations with an outdoor swimming pool, free private parking, a garden and a restaurant. Featuring a bar, the 3-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The property provides room service, and organizing tours for guests. The hotel offers an à la carte or continental breakfast. Xel Ha is 3.1 miles from Club Cenotes Tulum, while Cenote Dos Ojos is 3.6 miles from the property. Tulum International Airport is 34 miles away.

Club Cenotes Tulum is located in Balcheil.

This 27 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Sports/Activities, Wellness Facilities, Entertainment, and several others. This is a 3 star rated property and has over 34 reviews with the average score of 8.9 . Coming to Balcheil and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 27 Bedrooms Hotel if you want to learn more about this place in Balcheil. These details are authentic, as they are provided by our partner, booking.com.

This Club Cenotes Tulum in Balcheil is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Club Cenotes Tulum”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Pet Friendly

Pool

Designated Smoking Area

View

Ocean View

Balcony/Terrace

Oceanfront

Security/Safety

Business Services

Sports/Activities

Wellness Facilities

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Barbecue/Outdoor Cooking

Child Friendly

Internet

Laundry

Facility Overview

Breakfast

Restaurant

Snack bar

Coffee house on site

Fruit

Kids' meals

Parking

Private Parking

Free parking

Parking

Parking on site

Activities

Bar crawls

Bike tours

Public Bath

Fishing

Live music/Performance

Snorkeling

Tour or class about local culture

Happy hour

Water park

Beach

General

Breakfast

Guest Services

Daily housekeeping

Meeting/Banquet facilities

Packed lunches

Private check-in/out

Room service

Tour desk

Laundry

Invoice provided

Internet

Internet

Wifi

Free Wifi

Outdoors

Outdoor pool

Outdoor pool (year-round)

Outdoor furniture

Garden

BBQ facilities

Picnic area

Security/Safety

Smoke alarms

Fire extinguishers

CCTV outside property

Key access

CCTV in common areas

Key card access

24-hour security

Guest accommodation disinfected between stays

Property cleaned by professional cleaning companies

Use of cleaning chemicals that are effective against coronavirus

Guests have the option to cancel any cleaning services for their accommodation during their stay

Linens, towels, and laundry washed in accordance with local authority guidelines

All plates, cutlery, glasses, and other tableware sanitized

Delivered food covered securely

Food can be delivered to guest accommodation

Access to healthcare professionals

Hand sanitizer in guest accommodation and common areas

First aid kits available

Staff follow all safety protocols as directed by local authorities

Cashless payment available

Spa

Shallow end

Beach umbrellas

Pool bar

Swimming pool

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Free cancellation

Pet Policy

Pets are allowed upon request and free.

This property does not accommodate bachelor(ette) or similar parties, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

License number: 009-007-007087/2025

Reviews

Marko6

Nov 10, 2025 08:00:00 AM

Review Score: 8

Slovenia

Reviewer Type: Extended Group

Travel Purpose: leisure

Positive: Perfect location for one night rest on the main east Yucatan road. Easy to find. Very good breakfast for the money.

Negative: Units are in containers or mobile homes, and not new anymore.

Summary: Perfect spot to stop for a night on the road trip.

See All Reviews

Room Arrangement

Room Info	Facilities
Double Room Room Type: Double Room Size: 26 m² 2 Queen bed(s) Bed	Bathroom Private bathroom, Towels/Sheets (extra fee), Conditioner, Shampoo, Hairdryer, Toilet, Toilet paper, Shower, Free toiletries, Towels, Bathtub or shower General Heating, Fire extinguisher, Iron, Air conditioning, Interconnecting room(s) available Kitchen Kitchenette, Washing machine, Dryer View Garden view, Pool view, View Living Area Dining area Bedroom Linens Outdoors Outdoor dining area Accessibility Entire unit located on ground floor, Lower sink Pool and Spa Pool with a view, Pool towels Room Amenities Socket near the bed Cleanliness & disinfection Hand sanitizer
Family Room Room Type: Family Room Size: 30 m² 2 Twin bed(s) Bed 2 Queen bed(s) Bed	Bathroom Private bathroom, Towels/Sheets (extra fee), Conditioner, Shampoo, Hairdryer, Toilet, Toilet paper, Shower, Free toiletries, Towels, Bathtub or shower General Heating, Fire extinguisher, Iron, Air conditioning, Interconnecting room(s) available Kitchen Kitchenette, Washing machine, Dryer View Garden view, Pool view, View Living Area Dining area Bedroom Linens Outdoors Outdoor dining area Accessibility Entire unit located on ground floor, Lower sink Pool and Spa Pool with a view, Pool towels Room Amenities Socket near the bed Cleanliness & disinfection Hand sanitizer
Bunk Bed in Mixed Dormitory Room Room Type: Bed in Dorm Room Size: 56 m² 1 Bunk bed Bed	Bathroom Private bathroom, Towels/Sheets (extra fee), Conditioner, Shampoo, Toilet, Toilet paper, Shower, Free toiletries, Towels, Bathtub or shower General Fire extinguisher, Air conditioning, Heating Kitchen Kitchenette, Washing machine View Garden view, View Living Area Dining area Bedroom Linens Outdoors Outdoor dining area Accessibility Entire unit located on ground floor, Lower sink Pool and Spa Pool with a view, Pool towels Room Amenities Socket near the bed Cleanliness & disinfection Hand sanitizer
Bunk Bed in Female Dormitory Room Room Type: Bed in Dorm Room Size: 56 m² 1 Bunk bed Bed	Bathroom Private bathroom, Towels/Sheets (extra fee), Conditioner, Shampoo, Toilet, Toilet paper, Shower, Free toiletries, Towels, Bathtub or shower General Fire extinguisher, Air conditioning, Heating Kitchen Kitchenette, Washing machine View Garden view, View Living Area Dining area Bedroom Linens Outdoors Outdoor dining area Accessibility Entire unit located on ground floor, Lower sink Pool and Spa Pool with a view, Pool towels Room Amenities Socket near the bed Cleanliness & disinfection Hand sanitizer
Deluxe King Studio Room Type: Suite Room Size: 40 m² 1 Queen bed(s) Bed 1 Sofa bed Bed	Food & Drink Minibar Bathroom Private bathroom, Towels/Sheets (extra fee), Conditioner, Shampoo, Hairdryer, Toilet, Toilet paper, Shower, Free toiletries, Towels, Bathtub or shower General Fire extinguisher, Iron, Air conditioning, Heating Activities Hot tub Kitchen Dryer, Coffee machine, Electric kettle, Kitchenette, Dining table, Washing machine Living Area Desk, Dining area Media & Technology Flat-screen TV View Garden view, Pool view, View Outdoors Outdoor dining area Room Amenities Socket near the bed, Clothes rack, Sofa bed Accessibility Lower sink Pool and Spa Pool with a view, Pool towels Cleanliness & disinfection Hand sanitizer
Deluxe Double Studio Room Type: Suite Room Size: 40 m² 2 Full bed(s) Bed	Food & Drink Minibar Bathroom Private bathroom, Towels/Sheets (extra fee), Conditioner, Shampoo, Hairdryer, Toilet, Toilet paper, Shower, Free toiletries, Towels, Bathtub or shower General Fire extinguisher, Iron, Air conditioning, Heating Kitchen Dryer, Coffee machine, Electric kettle, Kitchenette, Dining table, Washing machine Living Area Desk, Dining area Media & Technology Flat-screen TV View Garden view, Pool view, View Outdoors Outdoor dining area Room Amenities Socket near the bed, Clothes rack Accessibility Lower sink Pool and Spa Pool with a view, Pool towels Cleanliness & disinfection Hand sanitizer